Welcome Banner 2

This accessibility statement applies staff.chathealth.nhs.uk

This website is run by Leicestershire Partnership NHS Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some text does not have sufficient colour contrast between the foreground and background
  • some elements do not provide a visible indication that they have input focus
  • there is no ‘main’ landmark on each page
  • some landmark regions have been labelled incorrectly for their purpose
  • some text is incorrectly marked as a heading
  • there is no keyboard-accessible bypass to skip to the main content
  • the purpose of some links are not well described
  • there is moving content on the homepage that it is not possible to pause
  • not all images are correctly described as either meaningful or decorative
  • text alternatives are missing for meaningful images
  • input errors are not described in text with limited guidance provided

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact the communications team at: feedback@leicspart.nhs.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Leicestershire Partnership NHS Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Some elements do not have sufficient colour contrast, this fails WCAG 1.4.3

Some links do not have discernible text; this fails WCAG 2.4.4 and 4.1.2

Components do not provide indication of the input focus, this fails WCAG 2.4.7

There is no ‘main’ landmark to contain all of a page’s primary content; this fails WCAG 1.3.1 and 2.4.1

Elements have been coded as a heading which do not function as a heading, this fails WCAG 1.3.1 and 2.4.6

There is no keyboard-accessible bypass for repetitive content, this fails WCAG 2.4.1

There are links which are not described by the text alone or in context on the page, this fails WCAG 2.4.4

There is moving content that cannot be paused, stopped or hidden, this fails WCAG 2.2.2

Meaningful images do not have a text alternative for the equivalent purpose, this fails WCAG 1.1.1

User interface components do not have sufficient contrast, this fails WCAG 1.4.11

State changes for user interface components do not have sufficient contrast, this fails WCAG 1.4.11

Table elements are not correctly coded as data tables, this fails WCAG 1.3.1

Some buttons do not have discernible text, this fails WCAG 4.1.2

Native widgets and custom widgets do not have programmatically determinable instructions or labels, this fails WCAG 1.3.1 and 2.5.3

Native widgets and custom widgets do not have a label or instructions to identify the expected input, this fails WCAG 3.3.2

Automatically detected input errors are not sufficiently described in text, this fails WCAG 3.3.1

Guidance for correcting input errors is not provided, this fails WCAG 3.3.3

Some elements have invalid attributes, this fails WCAG 4.1.1

Non-compliance with the accessibility regulations

We do not plan to address the above issues as a new version of ChatHealth is currently in development, set for release during 2022.

Preparation of this accessibility statement

This statement was last reviewed on 10th November 2021.

This website was last tested on 10th November 2021. The test was carried out in-house by Leicestershire Partnership NHS Trust using the Accessibility Insights for Web tool.

We used a sample of pages for testing which covered different content types.